Age
of consent
By purchasing products from The Regulation Clothing Co you declare
that you are 18 years of age or above or have the legal right
to possess adult products in your area, community or country.
If it is discovered that you are not of the legal age to purchase
from the website, The Regulation Clothing Co is not obliged to
accept your order.
Delivery times
Our usual delivery time is 48 hours except where a hem is required
- this will be within 7 working days.
Contract
Formation
Orders made through The Regulation Clothing Co are subject to
acceptance and availability. The Regulation Clothing Co may choose
at any time to cancel your order. No contract will officially
exist between yourself and Regulation Clothing until your parcel
has been despatched. The Regulation Clothing Co provides a secure
checkout for the encrypted delivery of sensitive customer information
such as contact and credit card details. You must provide a valid home address/addressee. We take no responsibility for care/of or business addresses which are at your own risk.
Data
Protection
The Regulation Clothing Co is compliant with the Data Protection
Act. Your details will not be passed on to any third party without
prior consent or information provided on the website.
Copyright
Material on this site may not be copied, reproduced, republished,
downloaded, posted, broadcast or transmitted in any way without
the permission of The Regulation Clothing Co
Acceptance
of terms and conditions
Use of this site constitutes your acceptance of these terms and
conditions, which take effect on the date of which you first use
the site. These Terms and Conditions do not affect your statutory
rights.
Unwanted
goods
Due to the nature of our products we cannot accept and resell
the knickers, therefore we cannot refund or exchange unwanted
items. Please read the descriptions, and review the product images
and size guide carefully.
Faulty
or incorrect goods
Faulty or incorrect goods should be reported to The Regulation
Clothing Co Customer Service Department ASAP. However, we do give
you 10 working days from the delivery of your items to inform
us for a full refund or exchange. Regulation Clothing offers a
30 day replacement policy on all faulty products. Please give
a full description of the fault and return the item in its original
box for a full refund or replacement within 14 days of receiving
your order. You will need to make sure all labels are still attached
to the products.
All returned goods will be tested and returned to you at your
expense if they are found to be not faulty. For Regulation Clothing
to return an item or order, the customer will need to make payment
for the delivery before we can resend their goods.
Refunds
A refund cannot be issued until Regulation Clothing receives the
goods in question. The European Consumer Protection (Distance
Selling) Regulations 2000 require us to say that your money will
be returned within 30 days of cancellation. At Regulation Clothing
we aim to refund you within 14 days.
How
to return an item
If you are returning a faulty or incorrect item please make sure
you wrap the item securely. You will need to enclose a accompanying
document informing us of your details, these must include:
The name of the person who made the order
Your order Number
Date of original order
Reason for return
Please also state whether you would like an exchange or refund.
We recommend that you send goods by recorded delivery as we cannot
be held responsible for any loss of parcel on the way back to
us. Postage costs of unwanted goods are at the customers own expence.
This returns policy does not affect your statutory rights
Cancellations
You have the right to cancel your order within 2 days for a refund.
However, if your parcel has already been despatched you will be
charged for the cost of shipping and a refund will not be made
until the parcel has returned back to us. Please remember that
we work on a same day despatch system so to avoid the postage
charge and delayed refund you should inform us on the same day
that the order is made.
Marketing
Regulation Clothing will not share you email address with any
other company.
THE
REGULATION CLOTHING CO
11
Valley View Close, Larkhall, Bath. GB.
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