Go back to HOME page

THE AUTHENTIC
UNIFORM SPECIALIST

 

TERMS & CONDITIONS




Age of consent
By purchasing products from The Regulation Clothing Co you declare that you are 18 years of age or above or have the legal right to possess adult products in your area, community or country. If it is discovered that you are not of the legal age to purchase from the website, The Regulation Clothing Co is not obliged to accept your order.

Delivery times
Our usual delivery time is 48 hours except where a hem is required - this will be within 7 working days.

Contract Formation
Orders made through The Regulation Clothing Co are subject to acceptance and availability. The Regulation Clothing Co may choose at any time to cancel your order. No contract will officially exist between yourself and Regulation Clothing until your parcel has been despatched. The Regulation Clothing Co provides a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details. You must provide a valid home address/addressee. We take no responsibility for care/of or business addresses which are at your own risk.

Data Protection
The Regulation Clothing Co is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent or information provided on the website.

Copyright
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of The Regulation Clothing Co

Acceptance of terms and conditions
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.

Unwanted goods
Due to the nature of our products we cannot accept and resell the knickers, therefore we cannot refund or exchange unwanted items. Please read the descriptions, and review the product images and size guide carefully.

Faulty or incorrect goods
Faulty or incorrect goods should be reported to The Regulation Clothing Co Customer Service Department ASAP. However, we do give you 10 working days from the delivery of your items to inform us for a full refund or exchange. Regulation Clothing offers a 30 day replacement policy on all faulty products. Please give a full description of the fault and return the item in its original box for a full refund or replacement within 14 days of receiving your order. You will need to make sure all labels are still attached to the products.

All returned goods will be tested and returned to you at your expense if they are found to be not faulty. For Regulation Clothing to return an item or order, the customer will need to make payment for the delivery before we can resend their goods.

Refunds
A refund cannot be issued until Regulation Clothing receives the goods in question. The European Consumer Protection (Distance Selling) Regulations 2000 require us to say that your money will be returned within 30 days of cancellation. At Regulation Clothing we aim to refund you within 14 days.

How to return an item
If you are returning a faulty or incorrect item please make sure you wrap the item securely. You will need to enclose a accompanying document informing us of your details, these must include:
• The name of the person who made the order
• Your order Number
• Date of original order
• Reason for return


Please also state whether you would like an exchange or refund. We recommend that you send goods by recorded delivery as we cannot be held responsible for any loss of parcel on the way back to us. Postage costs of unwanted goods are at the customers own expence.
This returns policy does not affect your statutory rights

Cancellations
You have the right to cancel your order within 2 days for a refund. However, if your parcel has already been despatched you will be charged for the cost of shipping and a refund will not be made until the parcel has returned back to us. Please remember that we work on a same day despatch system so to avoid the postage charge and delayed refund you should inform us on the same day that the order is made.

Marketing
Regulation Clothing will not share you email address with any other company.

 

THE REGULATION CLOTHING CO
11 Valley View Close, Larkhall, Bath. GB.

EMAIL PO BOX 1597, BATH. BA1 6YA
Web design and photography by Somerset Media